Episode 35: A Conversation With Lee Cockerell

Lee Cockerell is the former VP of Operations for the entire Walt Disney World Resort. This week I had the chance to catch up with Lee and have a conversation about Disney’s world-class guest service, extinct attractions, his hopes for the future of the company and much more! Check out Episode 35: A Conversation With Lee Cockerell!

In his career with the Disney Company, Lee Cockerell opened EuroDisney (now known as Disneyland Paris), created the Disney Great Leader Strategies (which trained and developed over 7,000 leaders in Walt Disney World), and oversaw more than 40,000 cast members who worked at the Walt Disney World Resort. In the years after his retirement, Lee has written four books, he’s become a prolific public speaker, and he has a weekly podcast dedicated to helping those in the guest service industry.

Lee’s books can be found on Amazon.com by clicking HERE

For his podcast and much more head over to LeeCockerell.com

About Phil Gramlich

I was hit with the Walt Disney World bug at the age of 13. I took my first trip with my family to the Most Magical Place on Earth and it hit me. “I want to work here someday,” I told my parents. Six years later I was a Cast Member at Disney’s Animal Kingdom, making magic for guests each and every day.

I started Ear To There Travel because I wanted to bring a little bit of that Disney magic home to those who were in the planning stages of trips to Disney destinations. I want to make it fun, not intimidating or frustrating! Not only am I a former Walt Disney World Cast Member and Universal Orlando Team Member, but I have what many call an obsession with all things Disney. I’d call it more of a hobby, or a passion…okay, I admit it, it’s an obsession! I’ve done it all: Walt Disney World, Disneyland, Disney Cruises, Adventures By Disney, & more!

As I say on my podcast, it’s my job to take away all of that stress, all of that anxiety, and all of that time that it takes to book a Disney trip (because it takes an awful lot of time), so you can focus on the fun things like having a fantastic time with your family and friends and enjoying the magic!

About Phil Gramlich

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