Lee Cockerell is the former VP of Operations for the entire Walt Disney World Resort. This week I had the chance to catch up with Lee and have a conversation about Disney’s world-class guest service, extinct attractions, his hopes for the future of the company and much more! Check out Episode 35: A Conversation With Lee Cockerell!
In his career with the Disney Company, Lee Cockerell opened EuroDisney (now known as Disneyland Paris), created the Disney Great Leader Strategies (which trained and developed over 7,000 leaders in Walt Disney World), and oversaw more than 40,000 cast members who worked at the Walt Disney World Resort. In the years after his retirement, Lee has written four books, he’s become a prolific public speaker, and he has a weekly podcast dedicated to helping those in the guest service industry.
For his podcast and much more head over to LeeCockerell.com